NVQ qualifications to boost your business, up skill employees and improve motivation

Our range of work based qualifications cover a variety of sectors and can lead to further learning and career progression for employees. They can be delivered as an NVQ or as part of an Apprenticeship framework. Our partnerships team will be able to advise you on funding availability for your business.

Business, management and media qualifications

Qualification(s)

  • Level 2 Diploma in Business Administration
  • Level 3 Diploma in Business Administration
  • Functional Skills in English, maths and ICT, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 months minimum

Typical units covered

  • Communication in a business environment
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand employer organisations
  • Manage personal performance and development
  • Develop working relationships with colleagues

Qualification(s)

  • Level 2 Diploma in Team Leading
  • Functional Skills in English, maths and ICT
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12-18 months minimum

Typical units covered

  • Relationships and communication
  • Planning work and resources
  • Personal development
  • Building trust and taking a creative approach to problem solving
  • Implementing common quality frameworks and using feedback to
    improve customer service

Qualification(s)

  • Level 3 Diploma in Management
  • Functional Skills in English, maths and ICT
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 – 18 months minimum

Typical units covered

  • Plan, allocate and monitor work of a team
  • Support team members in identifying, developing and implementing new ideas
  • Ensure compliance with legal, regulatory, ethical and social requirements
  • Build, support and manage a team
  • Make effective decisions

Qualification(s)

  • Level 2 Diploma in Customer Service
  • Level 3 Diploma in Customer Service
  • Functional Skills in English and maths, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 – 18 months minimum

Typical units covered

  • Principles of customer service
  • Developing customer relationships
  • Resolve customers’ complaints
  • Deal with incidents through a contact centre
  • Communicating with customers

Qualification(s)

  • Level 2 Diploma in Information Technology User Skills
  • Level 3 Diploma in Information Technology User Skills
  • Functional Skills in English and maths, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 – 18 months minimum

Typical units covered

  • Improving productivity using IT
  • Desktop publishing software
  • IT user fundamentals
  • Spreadsheet software
  • Website software
  • Word processing software

Qualification(s)

  • Level 3 Diploma in Digital Marketing
  • Technical Certificate
  • English, maths and ICT, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Principles of social media within a business
  • Principles of keywords and optimisation
  • Social networking management for a business
  • Using collaborative technologies

Qualification(s)

  • Level 2 Certificate in Housing
  • Technical Certificate
  • Functional Skills in English, maths and ICT, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 months minimum

Typical units covered

  • Develop and maintain relationships with stakeholders in a housing context
  • Process documentation relating to housing activities
  • Recognise and deal with customer queries, request and problems
  • Support clients to make use of the housing advice and guidance service

Construction and building services qualifications

Qualification(s)

  • Level 2 Diploma in Trowel Occupations

  • Level 3 Diploma in Trowel Occupations

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Conforming to general health, safety and welfare in the workplace
  • Moving, handling and storing resources in the workplace
  • Placing and finishing non specialist concrete in the workplace
  • Repairing and maintaining masonry structures in the workplace

Qualification(s)

  • Level 2 Diploma in Construction Operations and Civil Engineering
  • Technical Certificate
  • Functional Skills in English and maths, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Laying modular pavement in the workplace
  • Setting out secondary dimensional work control in the workplace
  • Excavating holes and trenches
  • Conforming to productive working practices in the workplace
  • Laying kerbs and channels in the workplace

Qualification(s)

  • Level 2 Diploma in Work-based Fencing

  • English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 15 months minimum

Typical units covered

  • Locate and identify services
  • Monitoring and maintaining health and safety
  • Establish lines and level on site
  • Receive, handle and store fencing materials on site
  • Prepare and operate hand held power tools and attachments
  • Reinstate defective fencing

Entry requirements

You must complete an initial assessment identifying prior learning and experience in order to ensure this apprenticeship is the correct pathway. You will also need to show enthusiasm, commitment and interest in the subject area. You’ll be doing lots of kneeling down, lifting and carrying heavy materials so physical fitness is required.

Qualification(s)

  • Level 2 Diploma in Domestic Plumbing and Heating

  • Level 3 Diploma in Domestic Plumbing and Heating
  • Technical Certificate

  • English and maths Level 2, ICT Level 1

  • Employment Rights and Responsibilities (ERR)

Course length

  • 2 years minimum

Typical units covered

  • Understand and apply domestic cold and hot water system installation, commissioning, service and maintenance techniques

  • Understand and apply domestic central heating system installation, commissioning, service and maintenance techniques

  • Understand and carry out electrical work on domestic plumbing and heating systems and components

  • Install, commission, service and maintain domestic plumbing and heating systems

Qualification(s)

  • Level 2 Diploma in Work-based Horticulture

  • Level 3 Diploma in Work-based Horticulture

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

  • Additional qualifications where required depending upon your chosen route

Course length

  • 20 – 24 months minimum

Typical units covered

  • Maintain the condition of plants and other resources during transportation

  • Monitor environmental conditions for protected crops

  • Construct and maintain boundaries and paths

  • Establish and develop decorative amenity areas

Qualification(s)

  • Level 2 Diploma in Wood Occupations
  • Level 3 Diploma in Wood Occupations
  • Technical Certificate
  • Functional Skills in English and maths, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Install fixing components i.e windows, door frames, and joinery tasks prior to plasterwork

  • Installing kitchens, hanging doors, cutting and fitting skirting and architraves

  • Stack and store resources

  • Conform to workplace safety

  • Maintain non structural carpentry in the workplace

Qualification(s)

  • Level 2 Diploma in Decorative Finishing and Industrial Painting Occupations

  • Level 3 Diploma in Decorative Finishing and Industrial Painting Occupations

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Carrying out safe working practices

  • Preparing surfaces

  • Applying paint materials by brush and roller

  • Producing specialist decorative finishes

Qualification(s)

  • Level 2 Diploma in Plastering

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Conforming to general health, safety and welfare in the workplace

  • Producing internal solid plastering finishes in the workplace

  • Applying finishing plaster to background surfaces in the workplace

  • Producing external solid render finishes in the workplace

Qualification(s)

  • Level 2 Diploma in Fenestration Installation

  • Level 3 Certificate in Fenestration Surveying

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 months minimum

Typical units covered

  • Maintain health and safety within the fenestration installation working environment

  • Install window and door units

  • Prepare and shape fenestration installation products and materials

  • Understanding the building regulations in the fenestration industry

Qualification(s)

  • Level 3 Diploma in Occupational Work Supervision

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Confirming work meets quality standards in the workplace

  • Contributing to the circulation of construction related project information in the workplace

  • Co-ordinating and confirming dimensional control requirements of the work in the workplace

  • Co-ordinating and organising work operations in the workplace

  • Developing and maintaining good occupational working relationships in the workplace

Qualification(s)

  • Level 2 Diploma in Building Maintenance Multi-Trade Repair and Refurbishment Operations

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 18 months minimum

Typical units covered

  • Carry out plumbing trade repairs

  • Carry out roofing trade repairs

  • Carry out tiling trade repairs

  • Carry out wood trade repairs

  • Develop customer relationships

Engineering and manufacturing qualifications

Qualification(s)

  • Level 2 Diploma in Performing Engineering Operations

  • Level 3 Extended Diploma in Mechanical Manufacturing Engineering

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 1 – 3 years minimum

Typical units covered

  • Working safely in an engineering environment

  • Working efficiently and effectively in engineering

  • Producing mechanical engineering drawings using a CAD system

  • Producing components using hand fitting techniques

  • Preparing and using CNC turning machines

Qualification(s)

  • Level 3 Diploma in Domestic Plumbing and Heating

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 2 years minimum

Typical units covered

  • Understand and apply domestic cold and hot water system installation, commissioning, service and maintenance techniques

  • Understand and apply domestic central heating system installation, commissioning, service and maintenance techniques

  • Understand and carry out electrical work on domestic plumbing and heating systems and components

  • Install, commission, service and maintain domestic plumbing and heating systems

Qualification(s)

  • Level 3 Diploma in Installing Electrotechnical Systems and Equipment Buildings, Structures and the Environment

  • Functional Skills in English, maths and ICT, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 4 years minimum

Typical units covered

  • Understanding the practices and procedures for overseeing and organising the work environment

  • Understanding the practices and procedures for the preparation and installation of wiring systems and electrotechnical equipment

  • Understanding principles, practices and legislation for the inspection, testing, commissioning and certification of electrotechnical systems and equipment

  • Understanding the electrical principles associated with the design, building, installation and maintenance of electrical equipment and systems

Qualification(s)

  • Level 2 Diploma in Performing Manufacturing Operations

  • Technical Certificate

  • Functional Skills in English and maths, if required

  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 months minimum

Typical units covered

  • Preparing for manufacturing operations

  • Controlling manufacturing operations

  • Contributing to improving effectiveness in the workplace

  • Producing products by processing

  • Analysing the results of inspection and confirming quality of production

Logistics and warehousing qualifications

Qualification(s)

  • Level 2 Certificate in Warehousing and Storage
  • Functional Skills in English, maths and ICT, if required
  • Employment Rights and Responsibilities (ERR)

Course length

  • 12 months minimum

Typical units covered

  • Maintain health, safety, and security in logistics operations
  • Provide customers with information and advice on goods and services
  • Move goods in logistics facilities
  • Maintain the safety of hazardous goods and materials
  • Receive, handle and store glass and glass related products into the warehouse
  • Use of mechanical equipment in the glass and glass related distribution and warehousing working environment